Life Sciences & Healthcare

As Life sciences and Healthcare sectors across the country continue to modernize, the need for robust and responsive healthcare IT support will only increase. With Worldwide Services, your facility can find the affordable and efficient IT services you need.

Life Sciences & Healthcare

As Life sciences and healthcare sectors across the country continue to modernize, the need for robust and responsive healthcare IT support will only increase. With Worldwide Services, your facility can find the affordable and efficient IT services you need.

Client Stories

Success Story 1

A reputed company into the trading of high-end medical devices revamps its sales and service process by virtue of Salesforce platform.

Success Story 2

A large US based enterprise working into the life science domain increases its forecasting efficiency by the help of Salesforce.

A reputed company into the trading of high-end medical devices revamps its sales and service process by virtue of Salesforce platform.

Challenges

  • Entire sales and service process running on excel sheets
  • Irregularities in process with no real time reporting
  • No SLAs maintained and no tracking of service tickets

Solution

  • Integrated service ecosystem developed to enable seamless delivery
  • Branded portal for customer to provide them a self-service experience
  • Refinement of the sales process and enhancements using automations

Benefits

  • Increased sales, higher customer satisfaction and real time reporting.

A large US based enterprise working into the life science domain increases its forecasting efficiency by the help of Salesforce.

Challenges

  • No visibility into the pipeline
  • No real time view of the sales performance
  • Manual and clerical work reducing employee productivity

Solution

  • Quantitative forecasting of the pipeline using AI-based models by Salesforce
  • Guided selling and defined sales path to increase the conversion rate
  • Analytics and reporting re-defined to derive value

Benefits

  • Higher lead churn rates and efficient sales performance management.