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Q-Force

Mobile Enabled IBM Maximo

Qforce currently interacts with IBM’s Maximo application system in both real-time (connected) as well as offline (disconnected) modes.
Qforce currently provides functionality for approving PR, PO, Workorder & MR, Inventory, Work Execution, Inspection & raising the SR for facilities.
Qforce Framework has been designed to integrate with Maximo using MIF.
Built using React-Native Framework (Hybrid) - Single code base.

Qforce Apps for your business

Enginner Application

Mobile app to manage all aspects of your work orders/jobs/inspections. Record time & labor, parts on work orders & have an accurate history and details of all work completed.
Active Cases with Case Detail and Observations Escalations Management Start Work with Location Validation Feedback Capture with Case Status Tab Case Priority & Resolved Cases with Notifications & Alerts Route Assistance & Service SLA Trackers | Training Module Access Happy Code Validation Work Timelines & Photo Capture

Customer Application

App for community or facility users to easily submit requests or complaints & track their status.
Ticket Management–Raising & Searching Service SLA Display with Multi Language Support Map Integration & My Tickets-Priority & Details Profile Management with Service History Notification & Alerts | Happy Code Secure Login & Push Notification Help & Support In-App Tutorials Feedback Section Dashboards - MIS

Admin Portal

Portal for managers/supervisors to approve Service Request, Workorder, PR, PO & MR. Built on a common platform/WF, hence configurable for any business process.
Ticket Assignment & Priority Management Reports & Analytics with Performance Metrics Engineer & Channel Partner Management Custom Workflow Creation, Bulk Action, Integrations & Communication Hub Escalation Oversight & Ticket History Archive Role Based Access Control & User Management | Feedback Analysis & Alerts Service Request Tracking & Parts Request Approval Customer Management & Training Material Management Notifications, Alerts & Location Mapping

WHY CHOOSE US

Architecture

One Size Fits all – Can be modified for specific needs.

Rapid Development

Single code base, hence minimal implementation time.

Zero Learning

Qforce uses features of native functionality.

Easily Configurable

Easily configurable UI

Workflow

Adaptable to any workflow

Support

50% cheaper. Maintain a single code base for iOS & Android.

Maintenance

Qforce is the ONLY app with all 3 features. Save 40% on maintenance.

Key Features

End to End Data Encrytion

Data Sharing

Interactive & Detailed Error handing

Supports Integration with external Systems: ESRI, Google Maps, Open street map, CRM, Payment Gateway, SurveyMonkey,

AI Enabled

RFID/Barcode/QR Code Support

Dedicated Admin App to manage the configurations

Find a solution from repository /knowledgebase.

FREQUENTLY ASKED QUESTIONS

An IVR number is a phone number linked with an Interactive Voice Response (IVR) system. This system enables organizations to manage incoming calls by directing callers through a pre-recorded menu of options via audio prompts.

To get an IVR solution for your business, you need to choose a service provider, select a plan, and configure your IVR settings.

The cost of an IVR system varies based on the provider and features, typically ranging from $10 to $100 per month.

IVR services are used by businesses, customer support centers, healthcare, banking, and government agencies.

An IVR system benefits businesses by reducing wait times, improving customer service, and automating call routing.

Your Privacy

Q-Force

Mobile Enabled IBM Maximo